Customer success software
Customer success software built on customer delight
Senja helps you know your customers, thank them like it's still day one, and turn their success into yours. Notes, videos, gifts, coupons and feature unlocks — at any size.
Customer success software helps you keep customers happy after the sale — so they renew, expand and refer. Most platforms do it with health scores and dashboards. Senja does it with delight: spotting the customers who deserve attention, thanking them personally, and turning their wins into proof that grows your business.
Know your customers
See every customer who deserves your attention
Every purchase, review, upgrade and piece of feedback in one place — so the right moment never slips past you.
- ✓See everyone who just bought, upgraded or left a review
- ✓Recent Stripe upgrades pulled in automatically
- ✓Collect feedback and testimonials with one simple form
Thank Yous
Be as personal at 5,000 customers as you were at 5
Send a real thank you in seconds — a quick video, a GIF, a note that sounds like you. Add a gift, a discount, even donate a football to charity. Every one lands like it was made just for them.
- ✓Record or attach a video, photo or GIF
- ✓Add gifts, coupons, feature unlocks or a charity donation
- ✓Start from templates that still sound like you
Delight on autopilot
Make delighting customers a team habit
Keep a thank you streak, rally your team on the leaderboard, and get a daily nudge in Slack. The Heartometer turns gratitude into something you actually keep up.
- ✓Build and protect your thank you streak
- ✓See who on the team is showing up for customers
- ✓Daily Slack recaps and reaction alerts
Proof
Turn customer success into new revenue
The happiest customers write your best marketing. Put their words to work everywhere you sell.
- ✓Turn feedback into testimonials, case studies and images
- ✓Embed widgets and Walls of Love anywhere
- ✓Share proof in renewal decks, ads and launch emails
Everything you need to keep customers coming back
Collect proof, show it off, and reward the customers behind it. All in one place.
Thank Yous
Reward your best customers with e-gifts, coupons and feature unlocks.
Gifts
Send a real gift in a few clicks and let us handle delivery.
Case Study Generator
Pick a testimonial and get the story, quote and metrics, written in minutes.
Collect testimonials
Ask once, and happy customers reply with video or text in two clicks.
Wall of Love
Turn your best testimonials into a Wall of Love for any page.
Widgets
Embed testimonials anywhere with widgets that match your site.
Video testimonials
Collect video from customers with no app to download.
FAQ
Customer success software, answered
What is customer success software?
Customer success software helps you keep customers happy after the sale, so they renew, expand and refer. Senja focuses on the part your customers actually feel: personal thank yous, gifts, rewards and feedback — and turning happy customers into public proof.
Does Senja replace Gainsight or Vitally?
Not for enterprise CS operations. If you need health scores and revenue forecasting, a platform like Gainsight or Vitally does that job. Senja is the delight layer: it makes customers feel valued — and it works brilliantly on its own or next to a bigger platform. Comparing your options? See our honest guide to the best customer success tools.
Who is Senja's customer success software for?
Founders, creators and small customer success teams who want customers to feel appreciated — without hiring an ops team to make it happen. Whether you have your first 10 customers or your first 10,000, it works the same.
What does it cost?
Senja starts free — including Thank Yous, testimonial collection and widgets. Paid plans add automation, team features and higher limits. See our pricing page for the details.
Can I send gifts and coupons with Senja?
Yes. Thank Yous lets you attach e-gifts, discount codes and coupons, charity donations — or unlock a feature for a customer — alongside a personal note or video.
Testimonials
Trusted by the best
15,000 of the best creators, SaaS companies and freelancers are growing faster with Senja.
Testimonials Made Easy
Customer success software that starts free
Thank your first customer today. It takes minutes.